Listen. Innovate. Deliver. Repeat. As Autodesk EVP and COO Steve Blum shared late last year–across our company, we’ve renewed our focus on listening and responding to customer feedback. So much of the feedback we hear from customers involves product innovation: What new features and capabilities are on the roadmap? How are we ensuring our products better integrate, both with 3rd party tools and across an entire workflow? How are we enabling customers to make better use of their data and take advantage of rising technologies like AI?
These are all important. But innovation doesn’t end there. It’s also critical to ensure our customers get the most value out of their software subscription and improve how our products are deployed and managed across customer organizations. This is an area we’ve been able to focus on by having a dialogue not only with the end-users of our software, but also the Technology Admins responsible for deploying our solutions inside their organizations.
For example, over the last several months, we’ve been listening to customer feedback about our plan offerings. We’ve heard feedback from customers–particularly Technology Admins–that the security that comes with single sign-on (SSO) is critical to their business. In fact, they expect SSO to be part of the standard offerings from all their software partners.
We agree. And we understand that keeping data and assets secure is a top priority for our customers. That’s why we’re showing our commitment in this area by extending the benefits of SSO to all Autodesk plans.
Beginning on May 8, SSO is now included as a benefit to Standard plan customers, fulfilling a major part of our commitment to listening and enhancing the customer experiences we deliver. The availability of SSO is the result of the hard work of the Autodesk Identity team, who were eager to see the capability–and its associated benefits–get into the hands of our customers.
“The Autodesk Identity team and our partners across Autodesk are excited to announce the availability of SSO for Standard plan customers,” said Goutham Garimella, VP of Identity & Licensing at Autodesk. “SSO provides a seamless user experience, enhanced security, and administrative convenience. We value our customers’ feedback and look forward to continuing to invest in and deliver on these objectives in the future.”
What are the benefits of Single Sign-On for Customers?
- Better user experience. With SSO, users can access Autodesk products and services using the same email and password they use for their organization. This saves time for users, and if they only need to remember one password, they are less likely to request a password reset. In addition, if they are already signed into their organization’s network, they will not need to sign in again to access Autodesk.
- Enhanced security. SSO uses a single point of authentication, so passwords are received and validated only by the identity provider. Since users only need to remember one password, bad security habits such as writing down passwords are minimized.
- Streamlined administration. Admins only need to maintain one email and password combination for each user, and password policies applied to the network are also applied to Autodesk services. If an Admin needs to revoke an employee’s email access, they will also lose access to each of the Autodesk solutions they’re assigned to at once—no need to revoke access to each service individually.
How to get started with SSO?
- Visit the Single Sign-on Set Up Guide for more information on where to begin, how to implement SSO, and to see other frequently asked questions.
- Check out the below video for more details on the benefits of SSO and tips on how to get started.
- Bookmark Autodesk’s new Technology Admin Value Hub to stay up to date on how Autodesk is investing and innovating to help customers save time, reduce cost, and improve productivity.
Learn more about how Autodesk is investing and innovating to help customers save time, reduce cost, and improve productivity at the newly launched Technology Admin Value Hub.